Rating of Lviv 2014:


Publicity Index


City Mayor publicity


Executive bodies publicity


Publicity of council deputies


As compared to the previous year, the positions of Lviv self-governance in the publicity rating dropped. Now, the city council is in the category of ‘low publicity levels’, while the results have dropped more than by 12% – from 61% down to 49%.

According to the rating scale, in 2014 Lviv holds the 11th position out of the 24 regional centers. Lviv lags behind the lead of Ivano-Frankivsk by 18%. This year, among the three objects under measurement, the City Mayor, executive bodies, and the deputy corps, the lowest parameters have been with the deputies again (41%). Somewhat better results are with the Mayor and the council executive body. They hold 50% and 56% respectively.

The low ratings are primarily explained by undue reporting practices of all the three entities under measurement. Thus, no permanent deputy commission reported on their performance over the last year. The Lviv city council portal does not contain any reports of the 90 elects. Also, the council does not approve any schedules for reporting and does not dispose of any information on the number of deputies who had reported to their communities, or on the results of discussing such reports, remarks and suggestions expressed by voters to the city council.

Andriy Sadovyi continues his practices of closed reporting when he reports to a limited group of the public, while the law stipulates an open reporting to the citizens. There is no written report on the performance of executive bodies on the Lviv city council official website. The same concerns all departments, boards and units of the city council which had not publicized their reports on the work done over the year.

The rating position of the city is also the result of lack of updated information on the council website on the program for social-economic and cultural development of the city, on special purpose programs, on the budget approved by the council, on minutes of permanent commissions, etc. the data on the composition and powers of executive committee and the deputy city mayors has not been updated. Lviv citizens would not be able to find open access information on the advisors of the Mayor Andriy Sadovyi, either.

Despite all that, the website contains documents adopted by local self-government bodies, such as resolutions, decisions, or implementing orders. Most documents are posted on the platform on time and in full form. The exceptions are orders of the City Mayor of personnel appointments.

The practice of video address of the Mayor to citizens and informing on recent developments is very positive. In order to enhance personal interaction with the community members, it would be worth increasing the time allocated for personal appointments with the Mayor, or introduce the practice of meeting initiative groups. In addition, another efficient mechanism of cooperation that could be introduced are working expert groups established by the city mayor or by executive bodies to develop specific policies or documents (such as the Statute of Local Community, as the current one has long lost its relevance as to the needs of the city).

Timely publications of declarations on property and income of key officials would increase transparency of Lviv city council work. Along with the city head, scanned copies of declarations have also been presented by his deputy mayors and heads of departments of Lviv city council. The relevant updated document has not been presented only by the council secretary Vasyl Pavliuk.

Information on executive bodies of the city council is well-structured as the website includes data on heads and employees of all structural units, schedules for receiving citizens and the procedure of application for appointments; information on all functions and objectives of structural units of the council, as well as the list of companies within the administration of the city council. Departments also report in accordance with the adopted schedule. The performance of the Center for Rendering Administrative Services also deserves high appreciation.

Data on the deputy corps is exhaustive enough (even though the website still contains information on persons who had withdrawn from office. However the interaction of deputies with the community is not efficient enough. For example, in the whole year, the elects have not initiated a single public hearing on important local problems.



Information on the On City Mayor and His Activities?79%

Almost all information on Lviv city mayor can be easily found on the official website of Lviv city council online. Citizens can find a detailed biography of Andriy Sadovyi, as well as his income declaration in a special section on the website. The scanned pages of declarations are uploaded along with the short CV with the details on income of all city mayor family members. However, the declaration has not been published in printed media. Information on expenses of city mayor family is not available, either. In response to the request we submitted it was informed that the document had also been sent over to media.

You can get an appointment with the city mayor only upon prior application. For that matter, you need to obtain information on days available for the meetings (first Tuesday of the month, 14:00-18:00) and go through application procedure set by the resolution of the city mayor #193 of May, 26, 2008 ‘On Organization of Personal Meetings of Citizens With Executives of Lviv City Council and Its Executive Bodies’. Pursuant to this document, city mayor is available only for personal meetings with citizens. He does not usually hold any separate meetings with representatives of initiative groups or other interest groups (representatives of non-governmental organizations, trade unions, etc.).

It shall be noted that you can get an appointment with the city mayor only concerning the issues that other officials are not able to settle. However, the council portal does not have available information on city mayor powers and authorities. That is why citizens might find it not clear enough to identify the issues within the competence of the city chief executive.

Mr. Sadovyi receives citizens in a small session hall (office 202). Information on the location of self-government bodies, their mailing address, office numbers, telephone numbers, and emails can be found on Lviv city council website in the section of ‘Telephone Directory’.

There is a unit which is directly in charge of informing citizens on city council activities, as well as on the activities of the city mayor. It is a Lviv city council press-service. Due to their efforts, the official city council website is actively updated on a daily basis. Also, the city mayor himself quite often communicates with the media at official press events, sometimes also in non-formal settings. The mayor also keeps the practice of video addresses to citizens when he informs them on major developments in the city over the past week.

Information On the City Mayor Units and HR Policy?64%

Upon the whole, Andriy Sadovyi has 23 advisors: three full-time staff advisors and nineteen part-time advisors. It is not so easy to find information on all advisors and their competence areas on the official portal since there is no separate section on executive support service. You can learn the names of these persons upon submitting an information request or you can find it on the website in the Contacts section (however, you would not find the competence areas for all advisors there).

Therefore, Andriy Sadovyi full-time staff advisors are Oksenchuk N.V., Shevtsiv A.V., Braslavskyi I.L. The part-time advisors are Babak A.V., Boyko L.L., Bondarev T.B., Vynnytska-Osypovych O.A., Rybalskyi Ya.V., Dziubanskyi T.B., Zasadnyi O.M., Zubrytskyi L.M., Ziatyk B.M., Kateryniak I.B., Kosiv V.M., Kuzmin O.Ye., Kurylyshyn K.B., Lavryk O.V., Pushkarov V.L., Tatarskyi R.V., Sheremeta P.M., Shmid O.E., Yakym S.S. By the way, many of them have previous experience working in self-government bodies. Thus, Nadiya Oksenchuk used to be the head of Education Department of Lviv city council, Oleh Zasadnyi used to be director of ‘Euro-2012’ Department, Vasyl Kosiv used to be deputy city mayor of Lviv on humanitarian issues. Andriy Shevtsiv combines the functions of a part-time advisor to Mr. Sadovyi, and head of Internal Policy Department of Lviv city council.

The same as last year, general contact details of all city council officials and most units within its administration can be found in the respective section of Lviv city council web portal ‘Learn More About an Official’. The catalogue is easy to navigate and presents detailed information on the officials, such as full names, positions, telephone numbers, department address, office numbers, and emails.

Persons intending to be employed in local self-government bodies can find information on competition for vacancies in the respective section on Lviv city council website. The section contains information on documents to be submitted to apply for the competition, as well as the list of available vacancies. On the other hand, resolutions by the city mayor on personnel issues are not published on the council website at all.

Basic Strategic (Conceptual) Documents of Municipality?66%

Official Lviv city council website has published Strategy to raise competitiveness of the city of Lviv. It is a document similar in contents and form to the Strategy of City Development. A summary to the document can be found in the respective section but the full text is not published there (it is only available in the database of regulatory legal acts of Lviv city council, resolution #3460 of May, 7, 2010). The strategy defines the development of the city for 2010 – 2015. It is based on two milestones, such as the tourism cluster and the cluster of business services. You can find priority outline for each cluster in appendices to the Strategy. They also contain development goals, objectives and tasks for the two components. In addition to that, there are working groups established to work on that. You can find the list of their members on the website.

The Master plan of the city was adopted in 2008. The document with detailed plans for city sections is available among other documents of Architecture Department. All appendices (graphs and pictures) are available in high resolutions. It makes it easier to get acquainted with them. The schemes are not visually presented in the city council building.

It must be noted that pursuant to the Law of Ukraine ‘On Urban Development Documents’, the materials of the Master plan of a settlement cannot contain any restricted access information pieces or be classified as restricted access document. However, in response to a public information request we learned that some parts of Lviv Master plan are classified ‘For official use only’. These are: (1) general explanatory note. Volume ІІ. Transportation and Engineering Equipment; (2) outline plan ; (3) the scheme of city location in an urbanized region (including the suburban area and green belt); (4) water supply and sewage system scheme.

Even though the council portal has a separate section on budget policy (‘Budget’), the resolution on budget adoption for the current year should be searched for among other regulatory legal documents of Lviv city council. Changes to the budget can also be found in the document database. The website does not contain any integrated document version with updated information. The ‘Budget’ section only offers summaries and reports for budget execution, as well as guidelines to fill in budget-related requests.

The ‘Strategy’ section on the council portal has an outdated programme for 2011-2013. However, you can find the programme for social, economic, and cultural development for 2014-2016 adopted on April, 10, 2014, among the council documents. According to the document, the council executive bodies shall secure implementation of main objectives to reach the goals and parameters of the Programme, as well as to inform the Economic Policy Department on the implementation course. It is followed by the Department generalizing the information and posting it on Lviv city council website. The council website does not have any separate section for such information.

The programme covers three years – from 2014 till 2016. Pursuant to the resolution of the Cabinet of Ministers #621 ‘On Drafting Prognostic and Strategic Documents for Social and Economic Development and the State Budget’, strategies and forecasts are supposed to be developed for a different period of time, such as 1 year and 5 years, respectively. However, the city council has not adopted any such documents.

In addition to that, as of today, there are implemented the ISO 9001:2008 into the work of Lviv city council executive committee staff. On October, 8, 2013, Lviv city council obtained the respective international quality certificate. In September 2014, an external audit was held to check the compliance of executive committee work with ISO standards. As a result, a decision was adopted to extend the certificate validity. Types of activities (certification area) covered by the certificate include the area of offering administrative decisions. Unfortunately, the certificate itself has not been publicized on the council website.

Regulatory Documents of Municipality?80%

Lviv has not yet adopted any Statute of Local Community to meet the needs of the city. Some attempts to improve the document started in 2009. At the same time, they created a working group headed by the council secretary. The developed Statute was adopted by the council but it has not yet been registered by the city Board of Justice. The text of the document is published only on the web portal of Lviv city council deputies, along with the text of the acting 2002 Statute.

Resolutions by the city mayor are timely published on the council website in the ‘Documents’ section. However, personnel related resolutions are not included into the document database. Due to convenient search system, you can search for documents in the ‘Documents’ section according to the date, title, words in the text, etc.

‘Public Information’ section does not have the city mayor’s resolution to implement the respective law. The website does not contain information on the Lviv city council structural unit responsible for this segment. However, when you use a search system in the council documents available, you can find Andriy Sadovyi’s resolution (#274 of June, 22, 2011) which assigns the Information Policy and External Affairs Department ‘Administration of the City Mayor’ responsible for securing access to public information.


Information on Executive Bodies and Their Heads?90%

Information on the composition, authorities, and the work of executive bodies can be found on Lviv city council website in the sections on ‘Learn More About an Official’ and ‘Lviv City Council Structure’. The sections also contain data on location, telephone numbers, emails, office hours of departments, boards, and units functioning within the council, as well as of district administrations. They also have information on heads and officials of structural units, schedules of receiving hours for citizens and the application procedure. Usually, heads of units receive citizens twice a month, for four hours each time. The application procedure is quite simple: you need to fill in the online application form on the website and submit to the administrator of the Center for Rendering Administrative Services. Then, the Center administrator sends an appointment confirmation to the email you indicated in the application form and informs you on the time and place for an appointment. By the way, the application procedure does not cover appointments with the city mayor or deputy mayors.

Lviv city mayor has three deputy mayors: first deputy mayor Oleh Syniutka, deputy mayor for urban development and infrastructure Volodymyr Shevchuk, and acting deputy mayor for humanitarian issues Oleh Bereziuk who had substituted Vasyl Kosiv on this position in the end of 2013. Mr. Bereziuk presently combines two positions, in addition to the deputy mayor’s position he also heads the department for humanitarian policy.

Information on deputy mayors is available in the section with the same name but it is outdated (it is different from the one sent in response to the information request). It contains biographical data and description of work experience of officials. In addition, you can get acquainted with income declarations of officials for 2013. Apart from deputy mayors’ declarations, there is also free access to income declaration of heads of departments of Lviv city council.

Information on all functions and objectives of structural units are available on Lviv city council website. In addition to that, you can find the list of companies, institutions, and organizations within the city council administration (reference information on municipal services of the city, social security receiving offices, etc.). All data is posted with contact telephone numbers and the areas of competence of the companies. Also, the official portal of citizens offers list of companies and institutions which function in Lviv in different categories such as education, business, recreation and tourism, travel and accommodation, etc.

Information on the City Council Executive Committee?62%

The section on ‘Executive Committee’ has quite little information on this collegiate authority. Thus, the council website tells you about the personnel composition of executive committee but there are no contact telephone numbers or emails available.

According to the page on Lviv city council website, executive committee includes five persons: Stanislav Bronevytskyi, head of city board of the Main Board of the Ministry of Internal Affairs in Lviv oblast; Marta Lytvyniuk, chief administrator of executive committee; Volodymyr Shevchuk, deputy city mayor for urban development and infrastructure; Oleh Syniutka, first deputy mayor; and Lviv city mayor himself. The webpage contains biographical data on those members, including date of birth, educational background, work experience, family status, criminal record, and a photo. However, there is no general information on executive committee competence area, such as which issues the body is in charge for, which work is within the coordination of the body, etc. In response to an information request we submitted Lviv city council informed that the executive committee also includes two more persons: Vasyl Kosiv, former deputy mayor, and Vasyl Pavliuk, the council secretary.

Time and place for the meetings of executive committee can be found only in the section on ‘Announcements’. Also, Lviv mass media inform about the meetings in the respective sections and columns on announcements and news. Usually, the executive committee sits every Friday at 15:00.

Resolutions and Documentation of Executive Bodies?48%

Resolutions of executive committee are published in the section on ‘Lviv City Council Documents’. On the contrary, draft resolutions brought forward to executive committee meetings are not available at the council website. You can only learn in advance about draft agendas of the coming meetings.

On February, 6, Andriy Sadovyi issued a regulation to adopt a plan for approving regulatory acts for 2014. The document is available on the council website, in the ‘Regulatory Policy’ section. Also, you can find there similar documents for the previous years. The plans contain all necessary information such as defining types and titles of projects, objectives for their implementation, terms to prepare projects, names of bodies and units in charge of designing draft regulatory acts.

The section contains draft regulatory acts, too. The documents have texts of resolutions and analysis of regulatory effects. Announcements on publishing draft regulatory acts for 2014 are not available on the website. Such announcements are supposed to have brief information on the draft acts contents, date and means for publicizing them, the address of a unit adopting amendments and remarks on a regulatory document, as well as the term they are to be valid for.

Annual plan for public procurements for Lviv city council units and municipal companies is timely published on the council website in the section on ‘Tenders’. There, you can also find information on all announced tenders and their results.

Some information on services offered to citizens by the city council can also be found on Lviv city council web portal. The sections on ‘Municipal Affairs’ and ‘Catalogue – Municipal Services’ have information on tariffs for heating, gas and residential rental payment, as well as contacts of all Lviv utilities services companies.

The council documents database also contains resolution on adopting a programme of social, economic and cultural development for 2014-2016, of April, 10, 2014. The document contains all appendices, including also a report on implementation of the programme objectives over the previous period. By the way, the Programme for 2011-2013 is still posted as relevant and updated in the ‘Strategy’ section. No Programmes for shorter terms have been adopted.

The official council website has an active general search system among news and other information available on the website. In addition to that, you can search among the council documents resolutions, directives, decisions (according to the adopting body), date, document number, phrases used in a document text or in title.

Municipal Property and Land of Municipality?22%

Land auctions take place in Lviv on a regular basis. The city council website always informs thereon. Resolutions on holding land auctions can be found only in ‘Documents’ section. Most such documents contain information on a land plot, starting price for the land auction, bidding step, an appointed person in charge for organization of land auctions. Information blockages as to the auctions held are published in the news section on ‘Land Policy’. Despite the fact that information on land auctions is actively delivered to local community members, resolutions on land auction results are not published on the city website. No report on holding the auction for 2014 has been published.

In accordance with the decision of Lviv city council executive committee of March, 09, 2007, #111, amendments were introduced to the resolution by executive committee of December, 18, 2006, #1434 ‘On Adopting Provisions on Board of Architecture of Lviv City Council and Its Structure’. At present, the structure of Architecture board includes a unit of city construction marketing with a separate sector for city construction documents and urban development cadastre. The board is in charge of organizing urban development cadastre of the city, creating and maintaining the archive of city construction documents and materials of urban development cadastre.

In order to implement the Law of Ukraine ‘On Regulating City Construction Documents’, the directive of the Cabinet of Ministers of Ukraine of May, 25, 2011, #559 ‘On Urban Development Cadastre’, the sector for urban development cadastre keeps register and enters into a database information on urban development cadastre of the issued urban development specifications and restrictions for development and construction certificates.

However, the cadastre itself is not functioning yet. In order to develop a city electronic geo-information system for maintaining urban development cadastre the board of architecture addresses the Department for Economic Policy with a request to consider funding for the abovementioned needs in the city budget for 2015.


Information on the City Council Deputies?61%

Lviv city council deputies have their own information portal. The website contains all information on each out of 90 deputies such as political party affiliation, full biography, name list of assistants to deputies, and deputy requests submitted by each deputy. In addition to that, citizens can contact a deputy via an online request form. For majority principle elected deputies, boundaries of constituencies are indicated.

However, not all deputy information available is updated. For example, the deputy corps includes Mr. Bohdan Pankevych who resigned last February.

The website does not have declarations on property, income, and financial expenditures of deputies which are also supposed to contain data on their family members. Information on the deputies’ schedule to receive citizens is not sufficient.

Structure and Work Organization of the Representative Body of Local Self-Government?78%

Details on the regulations of city council operation and provisions on the work of permanent commissions can be found on the deputies’ portal. You can also find there information on the composition of permanent deputy commissions, place and time of their meetings, name of commission curator from the department of ‘Council Secretariat’. Also, there is data on functions of the council commissions.

Information on the council secretary can be found in the respective section. The section has only biographical data of Vasyl Pavliuk. His declarations for 2011 and 2012 are published on Lviv city council website. There is no updated declaration on property, income, expenditures, and financial liabilities (with all necessary details on family members) of the council secretary for 2013.

The map of one-mandate constituencies the deputies were elected from is posted on the portal. When you click on a constituency, you are sent to the webpage of a deputy who represents your interests in the constituency.

Information on composition of deputy factions is also freely available. However, information on separate factions is outdated.

Information on duties and functions of the council secretariat, its location, mailing address, telephone numbers, and email is also available only from the information portal. In addition to that, Lviv city council website offers declaration on property, income, expenditures, and financial liabilities of head of department of ‘Council Secretariat’ Mr. Liubomyr Zubach.

City Council Plenary Sessions?68%

Resolutions of Lviv city mayor on convening the council session and scheduled meetings are published on the council website in due time, that is at least ten days before the session. The council website and mass media also publish announcements on sessions closer to the day of the event.

Pursuant to the Regulations of the council, agenda of the session is drawn by the city mayor, at least 10 days before the session and upon consulting with the Collegiate body. However, the Regulations fail to identify any period of time to make such agenda public. The same concerns procedures of daily plenary sessions drawn and submitted for consideration of the Collegiate body by the secretary at least eight days before the date of the plenary session. The Collegiate body considers the document for no longer than one day. As based on the results of such consideration, the secretary draws the document and submits it for signing to the city mayor. In practice, meeting agendas are made public less than a week before the meeting.

The deputies’ portal has a separate section on ‘Draft Resolutions’. However, the documents posted there have not been updated since end of July 2014. Instead, you can find texts of draft resolutions in the section which hosts session agendas. All of them are published on the website at least 20 days before the session / meeting day.

The city council has an electronic voting system ‘Viche’. Personal voting results on every item on the agenda are published in a timely manner on the deputies’ portal. There are no name lists of deputies registered at plenary sessions.

Council sessions can be followed (listened to) in real-time mode. According to information received in response to a request last year, starting from November 2013, video broadcasts of sessions were supposed to have been introduced but they are still not available. The council website does not offer any option to listen to audio recordings of plenary sessions.

Regulatory Legal Acts and Other Documents by the City Council?61%

The council website publicizes all resolutions adopted at plenary sessions in a timely manner. Minutes of permanent deputy commission meetings and council meetings are not published at all.

You can find requests submitted by specific deputies on the deputies’ websites on the portal. The list of requests is regularly updated.

Among the council documents, you can find Lviv city council resolution regulating the amount of deputy funds for execution of their mandate as well as the procedure of their use. Information on deputy support can also be found on the deputies’ portal. However, reports for the use of such funds can be obtained only upon sending a public information request. Lviv does not have any practices for deputies fulfilling voters’ errands.



Public Participation?54%

As compared to the previous year, the number of hours Lviv mayor allocates for receiving citizens has not been increased. Lvivites have a chance to personally communicate with Andriy Sadovyi only during four hours a month, such as between 14:00 and 18:00 every first Tuesday of the month.

City mayor receives citizens only on the issues that cannot be settled by other city council or executive bodies officials. The application procedure for an appointment with the city mayor is regulated by resolution #193 of May, 26, 2008 ‘On Organization of Personal Meetings of Citizens With Heads of Lviv City Council and Its Executive Bodies’. It is not easy to get an appointment with Andriy Sadovyi. First, you need to go to the Center for Rendering Administrative Services and fill in the application addressed to the city mayor, with detailed description of the problem and previous responses or court decisions attached, if any. Also, a CRAS official should clarify the full name of the applicant, his address, place of employment, social status, the essence of the issue under consideration, whether he had addressed any other officials or executive bodies on that issue and which decisions had been adopted thereon. By the way, citizens can freely apply for an appointment with other officials (except for the city mayor and deputy mayors) online.

An applicant will be informed about the final time and date of the appointment in an invitation letter and via telephone. Provisional time during which an applicant can actually get an appointment is two months. The term can be explained by discrepancies in the number of receiving hours allocated and the complexity of cases citizens apply with. Lviv city council press service informs citizens on the number of requests to the city mayor. Thus, over the first six months of 2014 Mr. Sadovyi has held 6 personal meetings which managed to cover 267 citizens.

There are no separate hours allocated in the city mayor schedule to receive initiative groups or representatives of NGOs or other institutions. The same concerns field meetings.

Apart from a personal visit, you can also communicate with Lviv city mayor through Facebook social medium since he is an active user. The council official website also includes an option to submit an electronic request. In response to the request, executive bodies will offer to you a consultation on the requested information or problem. In case the issue in question is of a consulting nature only, city council officials can advise and redirect you to address the relevant executive bodies.

The term to offer the response is no more than 7 days upon its submission. During this time, you can track the processing status of the request with the help of a special electronic form. However, the function is only available for the requests submitted to the city ‘hot line’ 15-80.

From July, 1, 2013, until July, 1, 2014, the city council had conducted 27 public hearings but none of them was initiated by the city mayor. Public councils and working groups were established by the resolution of the city mayor but Mr. Sadovyi himself does not participate in their work.

City council structure includes a separate unit responsible for establishing and coordinating cooperation of authorities with non-governmental organizations. Also, a Public Partnership Unit announces and administers contests for Lviv city council social and cultural projects and is in charge of organizing and holding public hearings.

There are no functioning working groups or public councils under the auspices of the city mayor.


Public Participation?42%

To attend a meeting of Lviv city council executive committee, one should submit in advance a written application to the Center for Rendering Administrative Services. There are no fixed terms set for this advance application but the CRAS recommends applying at least three days in advance. The meetings are fully open for journalists, though.

All other facilities of executive bodies are freely accessible for local community members. The same refers to offices of departments, units, and boards. Also, the council building hosts the CRAS (to the right from the central entrance). It facilitates quick processing of requests.

The city council website lacks information on detailed procedures for public hearings or other tools of public participation (local initiative, general meeting of citizens) since the city council has not adopted any separate provisions to regulate these procedures. They are not available in the Statute of the City of Lviv, either. The deputies’ information portal only has a procedure for public hearings on urban development documents and hearings on draft provisions (resolution, decision).

Announcements on the scheduled hearings are published on the council website in due time. Also, there is all information on public hearings that have already taken place (information notes, materials under consideration, and the minutes of respective hearings are available on Lviv city council website in a relevant section on ‘Public Hearings’). The information is well-structured that is why it is easy to find your way in such events and their effects.

Access to Public Information?81%

The section on Lviv city council website on ‘Public Information’ only has a procedure to file and submit information requests in Lviv city council. In particular, the procedures stipulate ways to submit a request: (1) to submit it personally to CRAS in the written form, (2) to submit it either orally or in the written form during a personal meeting with an official receiving citizens, (3) via email to the address of agu@city-adm.lviv.ua, (4) via fax at (032) 297-57-47 and (5) via telephone at (032) 297-59-11 or 1580.

In addition to that, you can download the forms to submit written requests from natural persons and legal entities, and also from an association of citizens. The procedure of disputing resolutions (actions or inactivity) of information administrators is not available. You can submit a request remotely through a special online form. For that purpose, you need to indicate information on the requester, type of the document under request (name, banking details, contents), and description of the requested information.

Usually, information under request is offered by executive bodies in due time. If a request needs more time for processing you will be notified thereon in advance. However, not all online requests submitted by OPORA network to CRAS reached the addressee that is why they would rather be repeatedly sent, or delivered by hard mail.

The council website hosts a unified database for recording public information of Lviv city council structural units. However, as to most departments, the information has long not been updated.

Resolution #731 of August, 01, 2011 adopts the Procedure for reimbursement of actual cost for copying or printing of documents offered under information requests. Pursuant to the resolution, reimbursement can take place in the case when over ten pages are copied or printed. The amounts to be reimbursed are set by city council executive bodies administering the requested information on the basis of the scale of fees for services stipulated by administrative economic department for copying and printing of one A4 page as for Lviv municipal company ‘City Centre of Information Technologies’.

At first sight, the website interface is clear, even though overloaded. From the main page you can follow to two sub-pages: an official portal of Lviv city council and an official citizens’ portal. In addition to that, there is a separate website on the deputy corps activities. Both resources do not offer any options for visually impaired users.

Administrative Services?66%

Lviv has a functioning Center for Rendering Administrative Services. However, the CRAS does not have its own website to offer to citizens different information cards and lists of services they can receive. It is obvious that there is no information on free of charge Register of administrative services posted on the Governmental portal, no functioning round-the-clock Governmental telephone reference service, and no informing requesters via mass media.

Instead, data on the work of the center can be found only on the city web portal. There, citizens can find information on regional CRAS divisions in different city districts and their contacts. In addition to that, there is a list of services rendered by executive bodies which can be obtained via CRAS. If a citizen is aware of which body to address, s/he can follow the link and download an application form for a service, as well as information card.

Citizens can be received in the Center 6 days a week, within the time set by the acting laws of Ukraine. On Wednesday and Thursday the center operates until 20:00. Citizens are received in real time. There is no option for any advance application for an appointment to obtain a specific service in Lviv CRAS either by telephone, or online.

Some better situation can be recorded about equipping the Center with necessary materials such as feedback boxes, stands, information materials, samples of documents so that citizens could independently work with them. There are also necessary forms to fill in. In addition to feedback boxes, the Center performance can be assessed remotely upon filling in a questionnaire on the council website. This way, the council is trying to assess the quality of rendering services to citizens.

On the local level, there is no institution to offer free of charge primary legal aid to citizens.


Public Participation?33%

Lviv citizens can freely and unrestrictedly attend city council plenary sessions. The only formal requirement a Lviv citizen is to meet is to apply for attendance at least one day before the plenary session to the Council secretariat. The application allows you to receive an official attendance permit of a Lviv local community member. In accordance with the Regulations, the right of a local community member to attend the plenary session can be restricted only if no vacant seats are available, or pursuant to the acting laws of Ukraine acting within the interests of non-disclosure of confidential information on a person, on national or other secret protected by Ukrainian law.

Instead, the Regulations do not set any procedure to allow a citizen to speak at the plenary session. The document only stipulates that the floor can only be taken by persons invited to the meeting. In other words, a local community member must address a city council deputy entitled to announce a community member’s address/request/proposal at the plenary session and bring forward the proposal to invite the person to the session hall and grant the floor to him.

Provisions on permanent deputy commissions of Lviv city council do not contain any norms regulating openness and transparency of the commission’s work. Except for the deputies who are commission members, the session (also, a closed session) can admit deputies with no right for approval vote who are not members of this council permanent commission. The access procedure for citizens to commission meetings is not determined.

Lviv city council building, also facilities hosting the council sessions, have all necessary fittings for the disabled persons.

Most Lviv city council deputies hold regular appointments with voters at a set time.

The Statute of Local Community or the council provisions do not have any detailed procedures for public hearings, local initiatives, general meeting of citizens, or any procedures for establishing and functioning of consulting and advisory bodies of the council. The current Statute of Local Community of Lviv only stipulates the general provisions thereon.

According to the analysis of the list of public hearings held in 2014, no hearing was initiated by city council deputies, or permanent deputy commissions.



Financial Resources of Municipality?100%

The ‘Budget’ section on Lviv city council website includes quarterly, semiannual, and annual reports on local budget execution. In addition to that, there is information on expenditure and revenue sections, as well as summaries on the general status of budget implementation.

Report on the City Mayor’s Performance?0%

In response to the request for public information, Lviv city council notified that the city mayor reported to local community on executive bodies’ activities on December, 26, 2013, at 18:00 at Arena-Lviv stadium. In fact, the reporting took place before some community representatives only who had been notified about the event beforehand. Those were reporters, entrepreneurs, public figures, the clergy, etc. The reporting Andriy Sadovyi held was not planned to be open as set by the Law of Ukraine ‘On Local Self-Governance in Ukraine’. The event took place in the stadium conference room which could not host everyone interested to listen to the mayor’s reporting. The meeting had not been publicly announced.

It must be noted that city mayor’s reporting for 2012 also took place before a limited group of local community members which had been highlighted by OPORA in the previous year measurement. However, the proposals have not been taken into account.

Apart from that, Mr. Sadovyi has not yet reported on the work of executive bodies to the deputy corps. The issue has several times been shifted from session agendas. The report is also supposed to contain information on the council executive bodies implementing state regulatory policy.

As far as updating on the implementation course of social, economic, and cultural programmes, as well as on special purpose programmes, the council informed that it is supposed to be in charge of executive bodies. As regards implementation of programmes to be controlled by permanent deputy commissions, the reporting should be included in the commissions’ reports. However, the latter are not published either on the Lviv city council website or the deputies’ portal.


Reporting on Performance of the Council Executive Bodies?50%

All executive bodies (departments) of Lviv city council report on their performance to local community. The reporting schedule is adopted by the resolution of Lviv city mayor while information on place and time of reporting is published in advance on the council website, in local mass media, and notice boards of municipal companies. Executive bodies reported on their performance for 2013 in February-March 2014. The dates were set by the resolution of the city mayor #43 of March, 03, 2014.

While last year almost all reports of departments for 2012 were available on the council website, the reporting documents for 2013 are presented not by all departments. Thus, we only managed to find texts of two reports.

Lviv city council website does not publish any separate reports on implementation of programmes of social, economic, and cultural development. The report is appended to the programme for the coming period. For instance, the report on implementation of programme of social, economic, and cultural development for 2011-2013 is contained in an appendix to the Programme for 2014-2016 which can be found among council documents.

Also, there are no separate interim and final reports on the course of implementing special purpose programmes. In response to a request, Lviv city council informed that interim and final reports on implementation of local special purpose programmes of 2013 have not been submitted by information administrators to the department of information policy and external relations to be published on Lviv city council official website.

During the period from January to September 2014 reports on the course and results of alienation of municipal property have not been presented at city council sessions. In response to a request, the Department of Municipal Property explained that they have not received any instructions thereon.

The council website publishes exhaustive reports (mentioning the requester and the topics of requests) on processing public information requests.

Financial resources of Municipality?41%

Even though the council portal has a separate ‘Budget’ section, the resolution of Lviv city council ‘On the Budget of the City of Lviv for 2014’ with all necessary appendices can be found only in the ‘Documents’ section. It also contains all resolutions on amendments to the budget for the current year. However, there is no document to reflect the actual data on the budget (with account for recent changes).

Appendices to the resolution show detailed information on the structure and the scope of expenditures of local budget with all administrators of budget funds mentioned. In particular, information on financial resources (structure and scope of expenditures of local budget, procedures and mechanisms of their spending) spent for maintaining operation of a local self-government body, and executive bodies specifically.

Lviv city council website also publishes quarterly and semiannual reports on implementation of city budget revenues and expenditures. However, local community does not receive any public information on the effects of budget execution, as well as reports of executive bodies on the course and results of alienation of municipal property.

Regulatory Policy?0%

Reports on tracing the effectiveness of regulatory acts are not published either on Lviv city council website, or any council printed media. The section on ‘Regulatory Policy’ for 2014 only has a Plan for Implementing Measures to Monitor Effectiveness of Regulatory Acts for the current year. The reports themselves are not available.


Reporting on Performance Results?3%

The council website and the portal of Lviv city council deputies do not have any reports of permanent deputy commissions. The reporting procedure of Lviv city council deputies is not regulated either by the Statute of Local Community, or any separate resolution by the council. As Lviv city council clarified in response to the due request, reporting to voters is a duty of each and every local council deputy.

The deputies’ portal has a separate subsection on ‘Reports’ but it does not have any updated documents. Upon the whole, we only managed to find a report by only one deputy on the Internet.

The Department of ‘Council Secretariat’ has never received any information from Lviv city council deputies on schedules for reporting, on terms, time and place of reports, or notes on their results. The same concerns informing the council and its executive bodies on the results of discussing deputies’ reports, remarks and suggestions from the voters on the council and its bodies.

There is no freely available information on the amount of money allocated from deputy funds for the needs of citizens.

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